Heather Yoga – Cancellation Policy
For instructions on how to cancel a class on Bsport please see the PDF here.
Classes
- If cancelled 6 hours before the class is due to start you will receive credit back to your Heather Yoga Bsport account.
- If a class is cancelled with less than 6 hours notice before the class is due to start, there is no refund unless a medical reason is provided with a note from your medical practitioner. If a medical note is provided you will receive credit back to your Heather Yoga Bsport account.
- If you would like a refund to your bank account, there will be a 15% admin fee.
- 5 Class Pass is valid for 8 weeks from the date the class pass is activated on the student’s first visit.
- Class Passes can only be extended with a note from a medical practitioner. Any requests must be emailed to info@heatheryoga.co.uk
- Drop in, daytime, evening and weekend classes are valid for 30 days from the date of purchase.
- Once a workshop has been purchased, it cannot be transferred for use on any other Heather Yoga product or service, or another Heather Yoga client/ non client.
All Courses
- If cancelled with more than 7 days notice before the course is due to start, we can refund the course fee to your Heather Yoga account unless an non-refundable deposit is requested upon booking
- If you would like a refund to your bank account, there will be a 15% fee.
- If cancelled outside of the 7 day notice period prior to the course starting, there is no refund unless a medical reason is provided with a note from your medical practitioner.
- Once a workshop has been purchased, it cannot be transferred for use on any other Heather Yoga product or service, or another Heather Yoga client/ non client.
Workshops
- If cancelled with more than 72 hours notice, we can refund your Heather Yoga account.
- If you would like a refund to your bank account, there will be a 15% admin fee.
- If cancelled with less than 72 hours notice, there is no refund unless a medical reason is provided with a note from your medical practitioner.
- Once a workshop has been purchased, it cannot be transferred for use on any other Heather Yoga product or service, or another Heather Yoga client/ non client.