Heather Yoga – Cancellation Policy

For instructions on how to cancel a class on Bsport please see the PDF here. 

Classes

  • If cancelled 6 hours before the class is due to start you will receive credit back to your Heather Yoga Bsport account.
  • If a class is cancelled with less than 6 hours notice before the class is due to start, there is no refund unless a medical reason is provided with a note from your medical practitioner. If a medical note is provided you will receive credit back to your Heather Yoga Bsport account.
  • If you would like a refund to your bank account, there will be a 15% admin fee.
  • 5 Class Pass is valid for 8 weeks from the date the class pass is activated on the student’s first visit.
  • Class Passes can only be extended with a note from a medical practitioner. Any requests must be emailed to info@heatheryoga.co.uk
  • Drop in, daytime, evening and weekend classes are valid for 30 days from the date of purchase.
  • Once a workshop has been purchased, it cannot be transferred for use on any other Heather Yoga product or service, or another Heather Yoga client/ non client.

All Courses

  • If cancelled with more than 7 days notice before the course is due to start, we can refund the course fee to your Heather Yoga account unless an non-refundable deposit is requested upon booking
  • If you would like a refund to your bank account, there will be a 15% fee.
  • If cancelled outside of the 7 day notice period prior to the course starting, there is no refund unless a medical reason is provided with a note from your medical practitioner.
  • Once a workshop has been purchased, it cannot be transferred for use on any other Heather Yoga product or service, or another Heather Yoga client/ non client.

Workshops

  • If cancelled with more than 72 hours notice, we can refund your Heather Yoga account.
  • If you would like a refund to your bank account, there will be a 15% admin fee.
  • If cancelled with less than 72 hours notice, there is no refund unless a medical reason is provided with a note from your medical practitioner.
  • Once a workshop has been purchased, it cannot be transferred for use on any other Heather Yoga product or service, or another Heather Yoga client/ non client.